The Fraud Prevention Center
You can be confident that your financial security is a top priority at RTP Federal Credit Union.
The Fraud Prevention Center is a 24/7/365 automated service provided by Fiserv, which adds another layer of protection, designed to contact our Visa® cardholders when there is suspicious authorization activity on their account. In the event of a suspicious Visa® Credit or Debit transaction, The Fraud Prevention Center will initiate a call to the cardholder in an effort to confirm the transaction.
By contacting the cardholder within seconds, the risk of authorization of further fraudulent transactions on your account is drastically reduced. If you receive one of these calls you will be prompted to verify your identity and to validate the transaction in question. If you are unable to validate the transaction, you will be able to cancel the card so no further activity will be permitted on the card.
This service is designed to add a layer of protection to your credit union debit and credit cards. You can contact The Fraud Prevention Center at 1-800-262-2024.